Technology Services with a Personal Touch
Every moment lost to technology trouble is a missed opportunity to move your business forward. Don't take a chance when it comes to your company and leave the IT to the professionals.
What Makes Certified NETS Unique?
1. Direct to the Expert
At Certified NETS, you get direct access to Tier 3 engineers without any triage or handoff delays. This means the moment you need help, you’re talking to highly skilled experts who solve your IT issues quickly and efficiently. No waiting for multiple layers of support—just fast, effective solutions from knowledgeable professionals.
2. Clockwork Approach
Our approach blends art and science to provide a well-run, engineered IT plan. 70% of the work we do is outside of 'this is broken, can you fix it" type requests Your dedicated Alignment Engineer's onsite visits are scheduled a year in advance. Your VCIO Strategic Planning meetings are also scheduled a year in advance. Like clockwork we make sure everything is ticking along smoothly, reliably, and with no surprises. Your technology is a solid foundation that enables your employees to do great work!
3. Stability of Relationship
Certified NETS is a privately held company with deep roots in the St. Louis community. We don’t outsource our work, and we focus on long-term, positive relationships. With a dedicated support person assigned to your business, you can trust us to be a stable, reliable partner for all your IT needs.
Happiness Guarantee
At Certified NETS, we stand behind the quality of our service with a commitment to your complete satisfaction. Our Happiness Guarantee ensures that if you're not fully satisfied with the IT support or solutions we provide, we'll work tirelessly to make it right. Your business's success and peace of mind are our top priorities, and we won't stop until you're happy with the results.
Here's how you'll benefit from CNETS and our business solutions:
- Never go without IT support again - We're here for you night and day.
- Save money on products - We only select the very best in software.
- Maximize efficiency on the road - We offer both on site and remote support.
- Benefit from proactive IT solutions - We manage problems before they affect your business.
"Before working with Certified NETS our employees assumed I was the company's IT expert and would come to me with their IT problems. It was stressful and time consuming trying to solve their issues. Now, if we have any problems, Certified NETS engineers are right there. They are professional and dependable. I appreciate the peace of mind that comes with not having to worry about IT problems."
Chris Turek,
Connell Co Inc.
Vendor-Neutral Solutions Backed by Leading Technology Partnerships
Certified NETS maintains partnerships with leading technology suppliers, but addresses each project with a vendor-neutral approach. This approach, combined with our years of experience and attention to detail, allows our staff to evaluate the requirements of each project on its own merit and develop a solution based on industry best-practices utilizing hardware and software from the leading technology vendors.
CNETS partners with you and your team to help you reach your business goals. We value long-term relationships with our clients and will work closely with your business to ensure that you have the resources you need to be successful.
- Our professionals take the time to understand your IT needs and business objectives.
- Our company offers a variety of managed IT service options so you can find a plan that works for your unique business.
- Our experts train your staff on new technologies and provide the support you need to keep your IT up and running.